About Us

Who Are We

At Pink Elephant, We Lead The Way! A premier global training, consulting and conference service provider, Pink Elephant has an undisputed reputation for leading the way. We’re proud of our pioneering and innovative spirit, which has enabled us to introduce and spearhead many revolutionary concepts and programs since 1980.

What we do

Pink Elephant’s service lines each provide different, but complementary business solutions:


Pink Elephant is the most prolific creator and widespread distributor of ITIL and ITSM training. We offer training for: ITIL, ISO, COBIT®, Lean IT and other ITSM best practices, as well as Organisational Change Management and Business Relationship Management. Pink is internationally accredited with EXIN, APMG, and PEOPLECERT. The Project Management Institute (PMI) also recognises Pink as a Registered Education Provider.


Using ITIL and other best practice frameworks and approaches, Pink Elephant provides end-to-end solutions – from assessments, to strategic planning to implementation, continuous improvement and beyond. Experienced consultants work hand-in-hand with our customers every step of the way


Pink Elephant is the world’s largest producer of ITSM conferences and delivers several major events per year to thousands of IT professionals all over the world.

Managed Services

The Pink Elephant Managed Service Desk places the emphasis on the staffing, management and improvement of your customer’s single point of contact to IT. Pink Elephant provides certified, experienced people to your premises at the “peak of their enthusiasm” to deliver this critical element of customer service excellence, based firmly on ITIL® Best Practices.

Why Pink Elephant?

‣  Pink Elephant has grown to become recognised globally as The IT Service Management Experts and is very proud of its commitment to IT best practice frameworks. In fact, Pink Elephant has been involved in the “ITIL project” since its inception in 1989.

‣  We trained more than 350,000 IT professionals in ITIL, including employees from over 80 of the Fortune 100 companies – more than any other organisation worldwide.

‣  We offer among the highest customer approval ratings – 96% recommend Pink’s education.

‣  We host the world’s largest and most respected ITSM Conference & Exhibition each February in Las Vegas, Nevada, USA, and annual ITSM Conferences in Singapore and Malaysia.

‣  We serve as a founding member of the IT Service Management Forum (now itSMF) – the worldwide networking group for ITSM professionals.

Where are we?

Pink Elephant is an international company with offices and/or partners in all major global regions, including Malaysia, Singapore, Hong Kong, Canada, USA, Mexico, United Kingdom, The Netherlands, South Africa, Trinidad & Tobago, Australia and New Zealand. For full contact details, please click here.