9th Asian IT Best Practice Conference & Exhibition

IT Best Practice Conference - Reinventing ITSM for the Next Generation!

Numerous speakers, including award winning practitioners are on hand to give you strategic, tactical and operational views of many frameworks and proven business practices that enable success. Others try, but no one can surpass our content rich and comprehensive programme!

Date: 6 & 7 September 2017

Location: The Ritz-Carlton, Kuala Lumpur

Theme: Re-Inventing ITSM for the Next Generation!


In the increasingly more digital age – dominated by mobile devices and social interaction – Users have become more and more tech-savvy, having all the information in the world available with a few clicks. In order to stay relevant in the future, service providers must re-invent themselves to stay relevant for the next generation!

Pink Elephant’s 9th Annual IT Best Practice Conference and Exhibition will discuss: “How To Reinvent ITSM for the Next Generation”. How can organisations use IT Best Practices, tools and processes to provide lasting value for their Users? How do topics as Service Automation, Lean Service Management, Agile and DevOps help support the overall objectives of an organisation and realise long-term benefits? Join Pink Elephant’s program of engaging keynote speakers, hands-on break-out sessions and interactive panel discussions to gain the industry’s latest insights on how to improve your IT organisation.

Keynote & Featured Speakers

Go beyond “IT shop talk”! We bring you speakers who give a business and leadership perspective.

Gustav N. Toppenberg, Ph.D.
Vice President - Enterprise Architecture & Chief Architect, Catalina USA

Big Data Challenges: Is Your IT Service Data Stuck In The ‘Swamp’ Or The ‘Lagoon’?

David Ratcliffe
President, Pink Elephant

The 4 Biggest Challenges Facing IT Today & What You MUST Do About Them

Nick Houlton
Chief Operating Officer, APMG-International

Advancing Security In A Large Enterprise – How The British Government Is Protecting Their IT With The Use Of CDCAT

Jan-Willem Middelburg
Regional Director – Asia, Pink Elephant & Author ``Service Automation Framework``

Dazzling Data: Get Ready For The Next Generation With Big Data

To get a better idea of what to expect, here are the other speakers that are featured at PinkASIA17.

Who should attend?

  • C-level, including CIOs/CTOs/CSO’s
  • IT Service & Support Managers
  • IT Infrastructure Managers
  • Process Owners
  • Project/Program Directors & Managers
  • IT Suppliers/Vendors
  • Anyone who is interested in building and managing a truly business-focused IT organization

IT Best Practice Awards

Pink Elephant is proud to once again present the IT Best Practice Awards, honouring the best in the following categories:

  • Project Of The Year
  • Leader Of The Year
  • NEW! Student of the Year

For more information click here.