Lean IT for IT Service Efficiency
Lean IT is all about understanding how to assess business processes to identify and eliminate waste. Transforming an organisation to be more efficient and effective through the implementation of Lean IT is never easy and leaders play a vital role in driving this. It is not only about adding new technology but changing mindsets and culture. To make a successful and sustainable change, leaders need to demonstrate inspiring behavioural change. Pink Elephant can help leaders prepare and manage this transformation through efficient and effective leadership.
Many IT departments recognise their role when it comes to supporting innovation and sustainable growth in their business. At the same time, IT departments are increasingly asked to do more with less. Service and customer satisfaction needs to improve while budgets are being squeezed. This is why so many IT departments are looking for methods to support their need to reduce complexity and waste within their processes and to accelerate the time-to-market. In its essence, Lean is about the maximisation of customer value and the minimisation of waste. In addition, Lean focusses on the continuous improvement of the processes that support both of these goals. Simply put, Lean is about creating more value with fewer resources.
Founding Partner of LITA
Lean IT Implementation Roadmap
Pink Elephant translates knowledge into results for its clients by focusing on customer value, creating transparency, achieving results, coaching in Lean leadership and the ability of the staff to learn continuously. Implementing Lean will increase IT productivity by an average of 25% within 12 months. In addition, the IT department will work more efficiently, transparently and will become more relevant to the business.
Value Stream Mapping Project
One of the key elements of Lean theory is that every activity that does not contribute value to the customer or organisation should be eliminated. Value stream mapping is a Lean technique that is frequently used to visualise value streams in organisations to identify and eliminate waste. With a Pink Elephant value stream mapping project, our consultants will critically review the IT processes of your organisation using our proprietary PinkLEAN process assessment approach. Using this approach, it is typically possible to eliminate 30-40% of non-value-adding steps and save costs without sacrificing customer value.
Continuous Improvement Through Lean IT
Implementing Lean IT is not a one-time project, and consistently maintaining the efficiency and effectiveness through Lean IT can be challenging. Pink Elephant can help implement continuous improvement practices by establishing a Kaizen mindset supported by the DMAIC problem-solving method. We will also help develop proper measurements that are aligned to the Lean approach for better reporting and further improvements. This will include defining critical success factors and key performance indicators that will be more effective in ensuring efficiency is maintained.