Leaders in Lean IT
The core idea of Lean IT is to maximize customer value while minimizing waste. Simply, lean IT means creating more value for customers with fewer resources. A lean IT organization understands customer value and focuses its key processes to continuously increase it. The ultimate goal is to provide perfect value to the customer through a perfect value creation process that has zero waste.
To accomplish this, lean thinking changes the focus of management from optimizing separate technologies, assets, and vertical departments to optimizing the flow of products and services through entire value streams that flow horizontally across technologies, assets, and departments to customers.
Many IT departments recognize their role when it comes to supporting innovation and sustainable growth in their business. At the same time, IT departments are increasingly asked to do more with less. Service and customer satisfaction needs to improve while budgets are being squeezed. This is why so many IT departments are looking for methods to support their need to reduce complexity and waste within their processes and to accelerate the time-to-market. In its essence, Lean is about the maximization of customer value and the minimization of waste. In addition, Lean focuses on the continuous improvement of the processes that support both of these goals. Simply put, Lean is about creating more value with fewer resources.[vc_single_image image=”1918″ img_size=”full”]
Lean IT Implementation Roadmap
Our Lean IT approach brings together our extensive knowledge of IT (process)organizations and our expertise in the field of change management. This ensures the development of attitudes and behavior befitting a future-oriented agile organization. Pink Elephant’s Lean IT methodology and Consulting Practice builds upon the principles of Lean Manufacturing combined with Six Sigma elements to the IT environment. Pink Elephant translates Knowledge into Results with its clients by focusing on customer value, creating transparency, focusing on results, coaching in Lean leadership and the ability of the staff to learn continuously. Implementing Lean will increase IT productivity by an average of 25% within 12 months. In addition, the IT department will work more efficiently, transparently and will become more relevant to the business.
Value Steam Mapping Project
One of the key elements of Lean theory is that every activity that does not contribute value to the customer or organization should be eliminated. In Japanese, this is classified as Muda, which literally means waste. Value Stream Mapping is a Lean Technique that is frequently used to visualize value streams in organizations in order to identify and eliminate waste. With a Pink Elephant Value Stream Mapping Project, our consultants will critically review the IT processes of you organization using our proprietary PinkLEAN process assessment approach. Using this approach, it is typically possible to eliminate 30-40% of non-value adding steps and save costs without sacrificing customer value.[vc_single_image image=”1919″ img_size=”full”]
CarWorks – Lean IT Simulation Game
Many organizations are improving the way they operate. Re-designing or re-engineering processes in an effort to be more competitive, or align with changing customer and market needs. The increasing pace of change means that change is becoming the norm. The ability to continually improve is becoming a core capability for many organizations. The financial economy means that Organizations can no longer afford to start large, expensive, disruptive organizational programs. Change needs to be quick, adaptive, focused at reducing costs and wastage and delivering value to customers. However many organizations struggle to gain the hoped for value from their process improvement initiatives. With the Lean IT Simulation Game, teams will learn the value of Lean Thinking.
To learn more about how Pink Elephant can help you define, drive and realise your ITSM vision contact us at +60 3 8605 3610 (Malaysia) / +65 3158 4294 (Singapore) / 800 96 8197 (Hong Kong) or email us.